These Terms and Conditions outline the terms governing your use of our services, including our website. Please read them carefully to understand your rights and obligations.
Welcome to Italfood FZ LLC. By accessing or using our website and services, you agree to be bound to the following Terms and Conditions. Please read them carefully.
These Terms and Conditions govern the use of our website, any product purchases, and all other services we provide. Italfood FZ LLC reserves the right to modify these terms at any time without prior notice.
To make a purchase from our website, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By placing an order, you confirm that you meet these eligibility criteria.
We strive to ensure that all product information—including descriptions, pricing, and availability—is accurate and current. However, we cannot guarantee the complete accuracy of this information at all times. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information without prior notice.
All orders are subject to availability and confirmation.
Upon placing an order, you will receive a confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order.
We accept various payment methods, including credit cards, bank transfers and payment gateways, depending on your location.
Italfood FZ LLC reserves the right to cancel any order at its discretion if it violates our policies or in the case of pricing or product errors.
Orders are shipped in accordance with our Shipping and Delivery Policy, which outlines our shipping methods, costs, and delivery time frames.
We are not responsible for delays caused by factors beyond our control, such as weather conditions, customs clearance, or carrier issues.
Perishable products, such as cheese, are shipped using temperature-controlled packaging to ensure freshness. It is your responsibility to be available to receive the shipment promptly.
Due to the perishable nature of our products, we do not accept returns. If you receive damaged or incorrect products, please notify us within 24 hours of delivery. We may offer a replacement, store credit, or refund at our discretion upon receiving proof of damage (e.g., photographs).
Italfood FZ LLC adheres to the highest food safety standards during production, packaging, and shipping, complying with all local and international food safety regulations.
It is your responsibility to store the products under the correct conditions (e.g., refrigeration) as indicated on the packaging.
All content on our website—including but not limited to text, images, logos and product descriptions—is the property of Italfood FZ LLC and is protected by copyright and other intellectual property laws. You may not use, reproduce or distribute any content from our website without our prior written consent.
Italfood FZ LLC is not liable for any damages, losses, or injuries resulting from improper use or storage of our products.
Our total liability to you for any claim arising out of or relating to the use of our products or website shall not exceed the amount you paid for the product in question.
We are not responsible for any indirect, incidental, or consequential damages, including lost profits, arising from your use of our website or products.
We are not liable for any failure to fulfill our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, or government regulations.
We value your privacy. Please refer to our Privacy Policy for details on how we collect, use and protect your personal information.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website and services after any changes, you agree to be bound by the updated Terms and Conditions.
If you have any questions, comments, or requests regarding this Privacy Policy or our processing of your Personal Data, please contact us at:
Italfood