We’ve compiled a list of common questions and answers to help you learn more about our products and services.
Our cheese is produced in the Ras Al Khaimah Free Zone, UAE, using the finest ingredients at our state-of-the-art manufacturing facility, which adheres to the highest international food safety and quality standards. We source milk from trusted local farms and ensure that every step of production meets stringent guidelines.
We offer a wide variety of cheeses, including soft cheeses like mozzarella and ricotta, and hard cheeses like parmesan. We also produce specialty and artisanal cheeses, as well as custom cheese blends for specific culinary uses.
Yes, we provide cheese in packaging suitable for both retail and wholesale customers. Whether you’re a retailer, a foodservice provider, or a manufacturer looking for bulk cheese orders, we can cater to your needs with flexible packaging options.
The shelf life of our cheeses varies based on the type. Soft cheeses typically have a shorter shelf life of 1-2 weeks, while hard cheeses may last longer. We recommend refrigerating all cheeses at 1-5°C and keeping them sealed tightly to maintain freshness. For best results, please refer to the specific storage instructions on the packaging.
We adhere to all local and international food safety regulations, including HACCP, ISO, and BRC standards. Our manufacturing facility undergoes regular audits and inspections to ensure that our cheeses are produced in a safe and hygienic environment. All employees are trained in proper food handling procedures.
We are committed to using only high-quality ingredients, and our team of cheese experts oversees every step of the production process. Each batch of cheese undergoes rigorous quality control tests for taste, texture and safety before it leaves our facility.
Yes, we offer international shipping for wholesale orders. We ensure that all cheese is shipped under temperature-controlled conditions to maintain its freshness. Shipping costs and delivery times may vary depending on the destination. For more details, please contact our customer service team.
You can place an order by contacting our sales team through our website, email or phone. For wholesale inquiries, we recommend reaching out directly to discuss pricing, delivery options, and any special requirements.
We accept a variety of payment methods, including bank transfers, credit cards, and payment gateways for international transactions. Details of available payment methods will be provided during the order process.
We offer facility tours by appointment for our customers and partners. If you are interested in seeing our production process firsthand, please contact us to schedule a visit.
Yes, we offer occasional promotions, discounts for bulk orders and loyalty rewards for our regular customers. Keep an eye on our website or subscribe to our newsletter for updates.
For any questions, concerns, or assistance, our customer service team is available via:
Email: orders@italfood.ae || sales@italfood.ae
Phone: +971 7 243 9300